Online Protection

The Online Protection plan provides remote access technical support for your personal or work-related IT issues. Our friendly IsupporT team will be able to offer immediate assistance by connecting to your devices directly to rectify your technical issues remotely, whenever you need help. This plan is perfect for users who require the basics to support and help them get up and running while on the move or in the office. All you need to do is let our IT technicians know your IT issue and we will do the rest! 

This plan provides services like computer and printer troubleshooting. It is also available in 2 payments which is the monthly and yearly from as low as $8.25 per month!

Get support for up to 12 Service Requests with a maximum of 3 interactions per incident a year! Read more about the terms here.

Our Service Coverage

Online Protection
Unlimited Walk-ins (Service Hub Only)
Computer Troubleshooting
Virus Removal and Cleanup
Computer Tune-up
Email or Online Account Setup or Support
Software Install and Uninstall
Printer Troubleshooting
Printer Setup

After cancellation, you will still have access to the IT support for the period you are paid for.

Your ONLINE protection plan automatically renews each year, and we will bill the annual subscription fee to your account yearly, until you decide to terminate the subscription with us. The yearly plan provides better value in comparison to the monthly subscription plan.

How does our remote support works?

Step 1

Purchase our support package online

Step 2

Call our IT support technicians at 6586 7711

Step 3

We will verify your personal details

Step 4

Tell us the issue faced with your device

Step 5

Sit back & relax as our technician solve your issue remotely

FAQs

The service commences once you have successfully subscribed to a plan.

Click here to purchase a support plan that is suitable to your needs.