Online Protection
The Online Protection plan provides remote access technical support for your personal or work-related IT issues. Our friendly IsupporT team will be able to offer immediate assistance by connecting to your devices directly to rectify your technical issues remotely, whenever you need help. This plan is perfect for users who require the basics to support and help them get up and running while on the move or in the office. All you need to do is let our IT technicians know your IT issue and we will do the rest!
This plan provides services like computer and printer troubleshooting. It is also available in 2 payments which is the monthly and yearly from as low as $8.25 per month!
Get support for up to 12 Service Requests with a maximum of 3 interactions per incident a year! Read more about the terms here.
Our Service Coverage
Online Protection | |
---|---|
Unlimited Walk-ins (Service Hub Only) | ✔ |
Computer Troubleshooting | ✔ |
Virus Removal and Cleanup | ✔ |
Computer Tune-up | ✔ |
Email or Online Account Setup or Support | ✔ |
Software Install and Uninstall | ✔ |
Printer Troubleshooting | ✔ |
Printer Setup | ✔ |
S$99.00
After cancellation, you will still have access to the IT support for the period you are paid for.
Your ONLINE protection plan automatically renews each year, and we will bill the annual subscription fee to your account yearly, until you decide to terminate the subscription with us. The yearly plan provides better value in comparison to the monthly subscription plan.
How does our remote support works?
Step 1
Purchase our support package online
Step 2
Call our IT support technicians at 6586 7711
Step 3
We will verify your personal details
Step 4
Tell us the issue faced with your device
Step 5
Sit back & relax as our technician solve your issue remotely
FAQs
- Click here for Online Protection Plan
- Click here for Protection Plus Plan
The service commences once you have successfully subscribed to a plan.
Click here to purchase a support plan that is suitable to your needs.