Terms and Conditions:

  1. Click here to learn more about the Protection Plus Package.
  2. This promotion is while stock last.
  3. The free keyboard set can only be redeemed at Star Shield Centre. Redemption hours are from 10am to 6pm from Mondays to Fridays only.  After-work hours redemption are strictly by appointment only, please write to us at
  4. We are located at 89 Science Drive Park, #01-10 The RutherFord, Lobby C Singapore 118261.
  5. Please present your e-receipt or order confirmation to our customer service team upon redemption for verification purposes.
  6. All promotion and offers by IsupporT are subjected to a set of terms and conditions, which reserve the rights to change without prior notice, in the interests of the company.
  7. The right to amend terms and conditions includes changing the price of the promotion or offer, terminating the offer before stated validity date, changing the details of the promotion or offer or any other changes in order to protect the interests of the company or under circumstances of abuse.

The Challenger Elite Promotion provides you with 3-months of remote access technical support for your personal or work-related IT issues. Our friendly IsupporT team will be able to offer immediate assistance by connecting to your devices to rectify your technical issues remotely, whenever you need help. This plan is perfect for users who require the basics to support and help them get up-and-running while on the move or in the office.

Our Service Coverage

Online Protection
Unlimited Walk-ins (Service Hub Only)
Computer Troubleshooting
Virus Removal and Cleanup
Computer Tune-up
Email or Online Account Setup or Support
Software Install and Uninstall
Printer Troubleshooting
Printer Setup

Terms and Conditions:

  1. This Free 3-month IsupporT Online Protection Plan is subjected to IsupporT general terms and conditions.
  2. This Freee 3-month IsupporT Online Plan is offered to customers who have purchased the Star Shield Extended Warranty (Elite Plan) from Challenger between 1 April 2021 – 30 June 2021.
  3. Customers mention (2) will automatically be enrolled into this Free 3-month IsupporT Online Plan. To opt-out of the free trial, reply “OPT-OUT” to:
  4.  The Free 3-month Online Protection Plan will commence on the date of purchase of the Star Shield Extended Warranty (Elite Plan) from Challenger.
  5. This Free 3-month IsupporT Online Plan is only available to PCs and notebooks purchased with the Star Shield Extended Warranty (Elite Plan) with minimum 1 year of manufacturers’ warranty and maximum 3 years of manufacturers’ warranty.
  6. The Free 3-month Online Protection Plan is limited to 3 Service Requests throughout the applicable Subscription period. Each Service Request is defined as a unique case. Should the problem still persist after 3 interactions via remote support, you will be recommended to bring your device down to our office, where we will perform a diagnostic check.
  7. A Service Request is defined as a user request for access to an IT service, such as troubleshooting a printer issue.
  8. An Interaction is defined as an action offered by IsupporT to resolve a Service request.
  9. All Terms and Conditions are subjected to change without notice at IsupporT’s sole discretion. You may check this page occasionally so that you are aware of any changes.
  10. In carrying out its obligations, IsupporT may, at its discretion and solely for the purposes of monitoring the quality of IsupporT’s response, record part or all of the calls between you and IsupporT.