Hachi Tech Show Exclusives

What we offer during the Hachi Tech Show promotion

Get FREE 6-months Star Shield Lite Extended Warranty Plan and 3-months IsupporT Online Protection package when you purchase a notebook on Hachi during the Hachi Tech Show!
Star Shield Extended Warranty extends the warranty coverage of your device beyond the standard manufacturer’s warranty, helping you to achieve a longer lifespan for your devices.
IsupporT is an on-demand technical support service. We provide onsite and remote access technical support for your personal and work IT issues, anytime, anywhere!
This promotion will only be valid from 12 to 30 June 2020 on Hachi website.

Activate your plans here!

ONLINE Protection

The Online Protection plan provides remote access technical support for your personal or work-related IT issues. Our friendly IsupporT team will be able to offer immediate assistance by connecting to your devices directly to rectify your technical issues remotely, whenever you need help. This plan is perfect for users who require the basics to support and help them get up-and-running while on the move or in the office.

Get support for up to 12 Service Requests with a maximum of 3 interactions per incident a year! Read more the terms here.

Service Coverage ONLINE Protection Protection PLUS
Unlimited Walk-ins to Service Centre
Computer Troubleshooting
Virus Removal and Cleanup
Computer Tune-up
Email or Online Account Setup or Support
Software Install and Uninstall
Printer Troubleshooting
Printer Setup
New Computer Setup
Data Back-up or Transfer
OS (Operating System) Install or Re-Install
Computer Hard Drive Reset
Wifi and Network Connectivity Support
Wifi Security Setup and Optimisation
Smart Security Cam Installation
1-Time Onsite Technical Support

TERMS & CONDITIONS

  1. This Free 3-month IsupporT Online Plan is subjected to IsupporT general terms and conditions.
  2. This Free 3-month IsupporT Online Plan is only applicable to customers who have purchased a notebook from Challenger Hachi Tech Show 12-30 June 2020.
  3. This Free 3-month IsupporT Online Plan is only available to PCs and notebooks with minimum 1 year of manufacturers’ warranty and maximum 3 years of manufacturers’ warranty.
  4. To activate the Free 3-month IsupporT Online Plan, customers have to sign up online by 31 July 2020.
  5. The Free 3-month Online Protection Plan is limited to 3 Service Requests throughout the applicable Subscription period. Each Service Request is defined as a unique case. Should the problem still persist after 3 interactions via remote support, you will be recommended to bring your device down to our office, where we will perform a diagnostic check.
    (a) A Service Request is defined as a user request for access to an IT service, such as troubleshooting a printer issue.
    (b) An Interaction is defined as an action offered by IsupporT to resolve a Service request.
  6. All Terms and Conditions are subjected to change without notice at IsupporT’s sole discretion. You may check this page occasionally so that you are aware of any changes.
  7. In carrying out its obligations, IsupporT may, at its discretion and solely for the purposes of monitoring the quality of IsupporT’s response, record part or all of the calls between you and IsupporT.